Your order will be shipped to your specified address by Standard Australia Post.
Cost and estimated delivery times are set out below and all pricing listed has been set by Australia Post. For the most up to date information on pricing please refer to the Australia Post website.
Details yet to be specified by Mariella Skin but they run inline with information provided by Australia Post.
Please be aware that the above delivery times are estimates only. We cannot guarantee that your order will be delivered within the delivery times specified above. Delivery of your order may be delayed for any reason including but not limited to low or high volumes of orders, holidays and delays caused by COVID.
For the most up to date information on delivery timing, updates and delays, please refer to the Australia Post Service Updates page, which can be found via this link – https://auspost.com.au/service-updates/
Dispatch and Delivery
Once you have submitted your order, your order cannot be amended or cancelled.
Orders will only be processed and dispatched on days which are not weekends or public holidays in Western Australia.
We will use all reasonable endeavours to dispatch your order as soon as possible. We do not warrant, guarantee or represent that your order will be dispatched on the same day that, or within any particular time frame after, you have submitted your order and received an email confirming that your order has been received by us.
Once we have posted your order, you will receive an email from us confirming that your order has been dispatched (Shipping Confirmation). The Shipping Confirmation will contain information regarding your order, your specified delivery address and tracking information.
Tracking your order
If you wish to track your order please contact us and we can provide you with these details.
If your order has been lost then please contact us and we will follow it up for you.
Terms and Conditions
This Shipping Policy should be read in conjunction with our Terms and Conditions.